By keeping your device up-to-date, you'll ensure that you're always running the latest software or hardware drivers, as we frequently fix known issues.
To check for the latest updates for your Windows 10-based device:
Uninstall the Driver and Reconnect the Controller; Update the Driver Using Driver Easy (Recommended) Method 1: Uninstall the Driver and Reconnect the Controller. Uninstall the current installed driver in your computer then reconnect the Xbox One Controller. This is to allow Windows to reinstall the driver. Then you can update the driver again. Note that if you switch to the older driver you break compatibility with the Xbox One chatpad. Update 3 – Found another game that inexplicably has problems with the Xbox One pad – House of the Dead 2 by Sega. The game simply refuses to accept any input when the Xbox One controller is connected. There is no problem with the original 360. Windows 7 and 8 should now download the driver automatically when you plug in the controller. You may still have to navigate to the driver, as shown in the video, if windows still can't find it.
For help troubleshooting display or audio problems, see Troubleshoot game audio or video issues on Windows 10.
If you're experiencing problems running a game, see My game won't start or freezes on Windows 10.
For information and help with other device problems, visit the Windows 10 Community Forum.